Description
Connection is built one conversation at a time.
Communicate is one of the five JOY Jewels™ (Awareness, Self-Honesty, Acknowledge, Communicate, and Action). This course explores the principles of clear, authentic, and empathetic communication: active listening, powerful questions, emotional intelligence, nonverbal cues, and navigating difficult conversations. You will practice applying these principles in coaching and everyday interactions.
Why it matters: Research on sharing good news found that telling others about positive events increased positive emotions beyond the event itself, and that active, engaged responses from others were linked to stronger relationships (Gable et al., 2004, Journal of Personality and Social Psychology).
You will leave with Steps for Effective Communication in Action, the JOY Jewel™ Communication Tool, the JOYful Reflection Tool, and the JOY Jewel™ Communication Guide.
Module 17 of the JOY Success Coaching Certification™, Level 2: JOY Pro Coach. Also available as a standalone course.
Want personal support? Book a private Reset with the JOY Mindset™ Discovery Session with Dr. JOY ($65). After purchase, you will receive a scheduling link so you can book your session at a time that works for you.





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