Parent-Teacher Communication

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About Course

Most teachers communicate with families when something goes wrong. The best teachers communicate before anything does. This course gives you the frameworks, tools, and language to build proactive, trust-based partnerships with every family – starting with the PCS Message Framework (Purpose, Context, Step), a channel-selection guide for choosing email, phone, or in-person for any situation, and a year-round communication calendar. You’ll practice navigating difficult conversations with confidence and leave with a personalized 7-day action plan to put it into practice immediately.

What Will You Learn?

  • Identify the right communication channel for any situation
  • Apply the PCS Framework to write clear, actionable messages parents actually read
  • Navigate difficult parent conversations with confidence and care
  • Build a proactive, year-round communication calendar that reaches every family
  • Structure parent-teacher conferences that leave families feeling heard and informed
  • Remove barriers to equitable communication for all families

Course Content

Course Overview

  • Workbook and Video for All 3 Lessons
  • Quiz 1 – Understand
  • Quiz 2 – Communicate
  • Quiz 3 – Navigate

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